Privacy Policy

Who we are

Follow My Trip is operated by Forte Apps LLC. Questions about this policy: submit a support request.

Information we collect

Account

When you create an account we store your email address and a hashed password. You may optionally add a username and profile photo. Those appear on the public live map when someone opens a share link you send.

Location

While you run an active shared trip, the app collects your device location (including in the background when you grant Always permission) so we can show turn-by-turn guidance and update the live map for people with your link. Location updates stop when the trip ends or you cancel it.

Trip and map data

We store trip destinations, routes, status, timestamps, and location points needed for live sharing and replay. Favorites you save (such as home or work) are stored with your account.

Optional Mapbox token

If you add a Mapbox public token in Account, we store it with your account and use it for place search, routing, and map tiles for your trips and share links. Without a token, the app may use other open map services instead.

Technical data

Our servers may receive standard request logs (such as IP address, user agent, and timestamps) needed to operate and secure the service.

Share-page usage

When someone opens a live or replay share link, we record anonymous usage counts such as page opens and approximate watch time. These metrics help us understand how share links are used and are not tied to a named account for viewers (viewers do not sign in).

Support

If you open a support ticket, we store the message thread and account details needed to respond.

How we use information

• Provide accounts, navigation, live sharing, and trip replay
• Show your username, photo, route, and location on links you choose to share
• Measure share-page opens and watch time to operate and improve the product
• Show advertising on public share pages (not in the driver navigation experience)
• Improve reliability, diagnose issues, and protect against abuse
• Respond to support requests through our help portal

How sharing works

A share link is designed so anyone who has it can open it in a browser—no account required. While a trip is active, viewers can see your live location, route, speed, and related trip details. After the trip ends, the same link may show a replay. Anyone you send the link to (or who otherwise obtains it) can access that content. Do not share a link if you do not want those people to see your location.

Third-party services

We use hosting and infrastructure providers to run the API and websites. Map features may use Mapbox (when you supply a token) or open map/routing providers. Those parties process data only as needed to deliver those features under their own terms and privacy practices.

Public share pages may display ads through Google AdSense (or a related Google advertising product). Google and its partners may use cookies or similar technologies to serve and measure ads. See Google’s advertising policies and how to control ad settings. We do not place third-party advertising SDKs inside the iPhone driver’s live navigation experience.

Data retention

Account data is kept while your account remains open. Trip and location history is retained so you can revisit past trips and so share links can replay completed drives, unless you delete the underlying data through the product or request deletion as described below.

Your choices

• You can deny or change location permissions in iOS Settings. Without location, live sharing and navigation features will not work as intended.
• You can remove your profile photo or Mapbox token in Account.
• You can stop sharing by ending or canceling a trip. Treat share links as public to anyone who has them.
• To request account or data deletion, submit a privacy support request while signed in with the email on your account.

Children

Follow My Trip is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have, submit a support request.

Security

We use industry-standard practices such as HTTPS and hashed passwords. No method of transmission or storage is completely secure.

Changes

We may update this policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the service after an update means you accept the revised policy.

Related policies

Use of the Service is also governed by our Terms of Service.

Contact

Forte Apps LLC
Privacy questions: submit a support request
Support hub: Support · Terms of Service
Product site: https://www.followmytrip.app